Role of Technology in Supporting Performance


The Web

ü  Online performance appraisal forms

ü  Administration and analysis of full-circle feedback or other types of customer input

ü  Creation of self-paced learning program to help managers understand PMS eg: University of California

ü  Creation of individual scorecards that cascade companywide balanced scorecards.

Third-Party Vendors

Ø  Administration of competency and skills databases.

Ø  Tracking completion of performance appraisals.

Ø  Technology-driven databases of performance objectives and language to provide timely and meaningful feedback are available.


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ERP Providers

v  Manage and track performance management

          e.g.: PeopleSoft’s Workforce Analytics module tracks companywide performance against a balanced scorecard and calculates retention probabilities for individuals, groups and departments, using performance criteria and output as one of the key variables.

                        

         

** Role of Technology in Supporting Performance**